Please find below the latest ACAD Pte Ltd terms and conditions (“Terms”).
1. General Terms and Conditions
Pricing Policy: We make every effort to ensure that the pricing displayed on our website is correct. However, if an error in the pricing of a product, service, subscription or plan is found we reserve the right to either cancel your order or contact you to arrange payment of any extra sum due or refund any overpayment made by you (as applicable).
We reserve the right to alter all product, service subscription or plan pricing and features without notice. Prices throughout the website are quoted in SG dollars, and payment can only be accepted in SG Dollars. Packing and delivery costs, if any, will be added to the total price of your purchase.
If products you have ordered are unavailable, you will be notified as soon as possible. In case of unavailability of the Product and if your payment has been accepted, ACAD Pte Ltd will refund the sums paid within 15 days of such payment being accepted.
Cancellation Policy: Any cancellation of orders is subjected to a minimum 20% charge of confirmed order value; subject to ACAD Pte Ltd’s discretion.
PayPal Policy: PayPal fees are non-refundable
Lead Time Policy: For each Software purchase order, the time between the placement of the order and the ready license may take any time within 7 working days.
Technical Support Policy: ACAD Pte Ltd will provide online technical support for selected products
3. Training Terms and Conditions
Training Reschedule Policy
Training Cancellation/Refund Policy
Have questions or need more information? Our team is here to help. Reach out to us for any inquiries or support.
Established in 2011, ACAD Pte Ltd provides software solutions and, training courses for the AEC, Interior, and MEP industry, focusing on innovation and customer support.
